Online ordering is quite simple, you can follow these steps:
After completion of the above note, You have completed the shopping process.
We are honored to serve you at stores system around the world .
When ordering, if you choose the delivery location at our stores, you can register the receiver information who will (in the delivery information) come to the GOLDEN LYPRES® store to receive directly, please call contact that store telephone before coming so that we can welcome you thoughtfully.
If you require delivery, We will ship to the address that you require. If you want to buy directly at Store, our staff will put a new order, not to interfere or handle on the order that you've paid.
With the desire to create all favorable conditions for You can take care your health in the best, if you buy in domestic and order successfully, in addition to the payment for the product, you do not need to pay any other additional charges.
When receiving from our delivery our shipper , please check immediately with the following details:
Make sure the product is still in a state of seal - intact packaging
Check carefully the quantity of products and compare them with the order you have placed.
If you see the seal, packaging is ripped, torn, opened or product boxesdeformed... please take the photo of it and inform to our delivery our shipper, and notify to the phone number of +65-98223088 for assistance. If there is no problem, sign to receive the product.
After you successfully ordering, our Customer Service Department will send the message for confirming the your order. After successfully confirming, the order will be delivered to the you, expected time :
After ordering, if you need GOLDEN LYPRES® urgently, please dial +65-98223088 during the period from 9 AM - 9 PM (all days of the week) and give us full information as follows:
We will review and offer the optimum delivery time for you.
Currently, we only support to ship domestically.
However, we have the GOLDEN LYPRES®distribution networks across multiple countries such as in Singapore, Vietnam, Hang Chau, Shanghai, Chengdu, Wuhan, Ma cau ... You can contact to the closest area to buy the product.
To provide our Customers the best online shopping experience, with GOLDEN LYPRES®, we offer many payment methods for You to easily select as follows:
After confirming that you have completed the payment, our customer care department will contact you to confirm the order and deliver in the shortest time.
Please transfer via HSBC bank, in the "Notes of transfer", you must specify the full name of the purchaser, required payment order code and phone number used to order
|Bank||HSBC COLLYER QUAY BRANCH, SINGAPORE
Bank Address: 21 COLLYER QUAY HSBS BUILDING SINGAPORE 049320
Bank code: 7232
Swift code: HSBCSGSG
|Account number||US Dollar Account: 260-644604- 178 (USD)
SGD Account No: 147-640957- 001 (SGD)
|Account name||HSIEHS BIOTECH (SINGAPORE) PTE. LTD.
Address: 29 Mandai Estate # 06 – 10 Innovation Place Singapore 729932
|Notes of transfer|
(2) International payment card
Most of credit cards supported by VISA or Mastercard accepted when payment at GOLDEN LYPRES®. your card information is secured with the leading encryption standards.
You click the International payment card and proceed to enter the required information.
(3) PayPal Payment
You can use Visa, MasterCard, Discover, or American Express to make PayPal payments.
After checking the the product information and our service; completing Step 1 & Step 2 of Order information, You will select the form of payment “PayPal” of Step 3.
If You has PayPal account, please choose "Pay with my PayPal account":
If You choose "Pay with my credit or debit card":
You will wait for a few seconds to get result from the payment gateway.
We will send an email about order confirmation and successful payment result for You.
The result of the payment transaction will be notified via email after the customer order is recorded.
This is necessary because Order track help the Members more conveniently in controlling their order status in special cases such as: changing order information (address/recipient, the amount of products,…).
You can change form of payment when you have not yet paid to us or directly cancel the order and then create a new order.
In case of you paid the purchase amount, it cannot be changed, We wish to receive your sympathy
The other special cases, please contact via our hotline: +65-98223088 for processing and settlement.
Order confirmation is the information verification you have placed order. Doing this is a commitment of ordered confirmation from Customers and we have the responsibility to implement the order.
after the order is placed successfully, immediately we will execute the order confirmation and send the enclosed order code via Email.
After receiving the customer consent , we will carry out the next steps for delivery.
You need to log in and select "Order Management" to review the orders were placed, before completing the payment can select "Check order information" to directly delete the order, but cannot change the number of products and delivery address .., If you need change information, you must place the new order.
We encourage you to join GOLDEN LYPRES® membership to receive preferential policies for members only. To ensure incentives for all members, we encourage you to register before your purchase. If you have not registered membership yet, during the purchase process, please complete "password and account" it means the automatic member registration is successful, the first purchase may use the member account password to login, to be able to receive the preferential rights for members.
Becoming our member is extremely easy, First you sign up for an account on our website that you are our member. Next you just click and buy.
To create convenience for Customers to login and guarantee member benefits, login account will be account registered members. Therefore, you should only use one account to sign in.
To support the customer with the best price when using GOLDEN LYPRES®, our membership policy depend on the cumulative boxes to give preferential treatment, purchase amount of the customer on website can accumulate with the purchase amount at store, you can log into your account to check the number of cumulative products and preferential price levels of membership.
Details about members regulation, please see the Member regulation below website.
Information about the stores as well as agents of GOLDEN LYPRES® posted on www.hsbiotech.com website, please access the following link for more details: http://hsbiotech.com/en/buy/sales
You must sign to confirm the quality and quantity of the product correctly, if during preservation or use process causes quality change, please understand that our company does not accept any return/exchange.
We ensure that our products manufactured with the highest quality, to protect the best interests of the customer, please preserve in the following way:
The composition of GOLDEN LYPRES® includes Lycopene and Resveratrol which are both powerful antioxidants so they are easy to combine with oxygen and oxidation; once they are oxidized (color of capsule components will become yellow or white) they will diminish healthcare effect; please follow the instructions: GOLDEN LYPRES® capsule taken from the pack need to be used immediately, the remain capsules must be used up within 10 days to avoid creating pressure to aluminum pack that can make oxidization of them.
If during use or storage process have any problem, please contact us.
After you complete the order, within 1-2 hours later is able to complete the order confirmation, but in some cases it can last longer but not more than 24 hours from the time you ordering. The delay may be due to network problem it’s not more than 24 hours), we cannot contact with you, please contact us via the hotline: +65-98223088.
With each order, when ordering, if you request to invoice, and provide accurate and adequate information (as shown below), we will complete to invoice and enclose the invoice with your product. The specific content includes:
To understand more about the GOLDEN LYPRES®, you can contact through the following:
You can know more information by clicking on "Hsbiotech.com" on this toolbar, or visit our website: www.hsbiotech.com
HSIEHS BIOTECH official website has five languages, you can choose your most commonly language for convenience to learn about the products.
If you want to know more about this product, please call +65-98223088 on days of the week (including holidays and Sunday) from 9 AM - 9 PM. Our staff will answer all questions that you are interested.
Consulting directly at GOLDEN LYPRES® stores.
Our friendly and professional staffs are always ready to serve you.
You can come to one of the following locations to be consulted directly on the products